Selected work
Field services

Offline-first mobile tooling

A field-services company

Field crews worked in basements, remote sites, and dead zones. We built an installable PWA that captures audits, photos, and voice notes with zero connectivity and syncs the moment they’re back online.

Timeline
9 weeks to rollout
Team
2 engineers, 1 designer
Stack
React PWA · Service Workers · IndexedDB · PostgreSQL · Node.js
100%
Offline-capable in the field
0
Records lost on reconnect
5 min
Average audit capture time

The challenge

Where it started

Crews lost work constantly. Apps that needed a signal failed the moment they walked into a mechanical room, so techs fell back to paper — which then had to be re-entered at the office, often days later and full of gaps.

The approach

How we built it

  1. 01

    Design offline-first

    The app assumes no connection. Everything is captured and stored locally first; the network is treated as a bonus, not a requirement.

  2. 02

    Capture fast

    Tap-to-score forms, inline photo capture, and voice notes let a tech finish a full audit in minutes without typing on a phone.

  3. 03

    Sync safely

    A conflict-aware sync layer pushes local records when connectivity returns — with zero data loss, even if the app was closed for hours.

The outcome

What changed

Techs finish audits on-site, in dead zones, in one pass. Nothing gets re-entered and nothing gets lost. The office sees results as soon as a crew is back on signal — instead of chasing paper days later.

It works where nothing else does. The guys stopped carrying clipboards the first week.
Field Operations LeadField-services company

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